Usability

SHIPPING ADDRESS

Why do we need the shipping address?

The shipping address is a crucial section of the checkout process. It enables the online store to deliver the order to the customer.  

How to make it easier?

This section includes several fields, such as for first and last name, area code, city, street name and number, and country. However, several conveniences can be implemented:

  • The city can be automatically detected when the user types in their area code (read more).
  • The country can be automatically detected thanks to geolocation (read more).
  • Filling in the street name can be made easier thanks to the autocomplete feature for the country and area code (read more).

The customer will have to type in their shipping address when first making a purchase. But the website could remember it and automatically show it to the registered customer the next time, along with an option to change it if necessary.



List of articles